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Refund / Cancellation Policy

Overview

At World with U, we value your trust and strive to ensure that our customers are satisfied with their purchase. This Refund / Cancellation Policy outlines the terms under which you may request a refund or cancellation for orders placed on our website.

SECTION 1 - ORDER CANCELLATION

Orders can be cancelled within 24 hours of placing the order, provided the order has not yet been processed or shipped. Once the order is dispatched, cancellations will not be accepted. To cancel an order, please email us at info@worldwithu.com with your order details.

SECTION 2 - ELIGIBILITY FOR REFUND

Refunds are applicable only under the following circumstances:

  •  You received a damaged or defective product.
  •  You received the wrong item compared to your order.
  •  Your order could not be delivered due to stock unavailability.

Refund requests must be made within 7 days of receiving the order.

SECTION 3 - NON-REFUNDABLE ITEMS

Certain items are not eligible for refund or return, including:

  •  Products that have been used or tampered with.
  •  Items purchased on sale or with special promotions.
  •  Digital/downloadable products or gift cards.

SECTION 4 - REFUND PROCESS

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days to your original method of payment. Shipping charges are non-refundable.

SECTION 5 - LATE OR MISSING REFUNDS

If you haven’t received a refund within the mentioned timeline, please check with your bank or payment provider. If you’ve done this and still have not received your refund, please contact us at info@worldwithu.com.

SECTION 6 - CONTACT INFORMATION

For any questions regarding cancellations, returns, or refunds, please contact us at:
Email: info@worldwithu.com